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We’re not another service provider. Verbit is an essential partner. Our team is in constant contact with our customers to help them make their content and experiences accessible and meet compliance needs.

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We’re Invested in Our Customers

Our success depends on the success of our customers. Customer experience is Verbit’s top priority. We put our customers first by focusing on comprehensive onboarding, constant guidance and dedicated 24/7 support.

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Success Stories

the Chatham University logo
the Chatham University logo

“I looked into different captioning services, and Verbit ticked all the boxes. They’re super responsive and just absolutely wonderful to work with.”

University of Colorado Aschutz Medical Campus
University of Colorado Aschutz Medical Campus

“The most helpful thing about Verbit is their excellent support staff.  We have had multiple meetings with our Verbit rep to help us work through a few issues, and he is always eager to help us problem solve.”

Light purple logo of Kennedy Krieger Institute
Light purple logo of Kennedy Krieger Institute

“I love that you can easily upload multiple video files to Verbit and that there are options for transcript and caption files. The editor in Verbit is great. It’s so easy to use and the accuracy is amazing!”

City, University of London
City, University of London

“Verbit wants us to get the most out of the service. We have a dedicated account manager that is second to none, and they’ve been incredibly helpful.”

Sierra College Logo
Sierra College Logo

“The accuracy has been impressive. With Verbit, every video that is shown or posted into an online course is going to be accessible.”

University of Alaska Anchorage logo
University of Alaska Anchorage logo

“When I came across Verbit, what really stood out was that they could meet the demand for the capacity while also maintaining accuracy.”

The University of Akron logo
The University of Akron logo

“Verbit takes more of a hands-on approach. It’s very different than the approaches of other companies. With Verbit, we have a one-to-one relationship.”

the Claims Conference logo
the Claims Conference logo

“Verbit understood the need for accuracy and the historical significance of this work early on in the project.”

logo-tmf-primary-1-magenta-purple 1
logo-tmf-primary-1-magenta-purple 1

“Larger companies look at their clients as commodities, and Verbit really looked at us as humans and as people that were really trying to solve business problems.”

dc
dc

“It was a question of how do we provide best-in-class accessibility services? [Verbit’s solution] really helped to make all of our programming accessible as possible.”

rla
rla

“I leaned on Verbit support quite a bit, and that’s been very helpful and useful. The chat feature is very responsive and has been able to resolve any issue I’ve had.”

ohio
ohio

“In one specific instance [Verbit’s captioning] was the determination of whether a family could share their story.”

university_pittsburg
university_pittsburg

“I have an email that I copy and paste, because people ask me [about our live captions] all the time. So I just say, ‘Here’s Verbit.’ I have been giving out rave reviews.”

Crafton Hills Logo
Crafton Hills Logo

“With Verbit, the product is so user-friendly for students. Every type of student, regardless of their disability, I’ve been able to get up and running in 15 minutes.”

skill-share
skill-share

“You really unlocked this new learning area for our students so that we can just be a more inclusive and accessible platform.”

kaltura
kaltura

“We both use [Verbit] and fully believe it’s an amazing service. We live and die Verbit. It’s super important to us in terms of captions.”

Frame
Frame

“Verbit’s captioning solution ensures that all learners at SLCC are able to fully engage with course content and achieve the best results.”

BYU
BYU

“The turnaround time, the accuracy, the editing time – all of those things are truly best-in-class.”

alamo-logos-district 1
alamo-logos-district 1

“Verbit worked really hard to set Alamo up with a contract that would work for our needs. It’s just been really easy.”

us-santa-barbara
us-santa-barbara

“We chose Verbit because of the superior accuracy, turnaround time and cost they offered. It’s been a definite game-changer for us.”

EVSP
EVSP

“With our previous provider, I had to spend between 2-5 hours a week managing… I had to identify any quality issues myself. [With Verbit] that’s gone from 2-5 hours a week to 5 minutes.”

london-business-school
london-business-school

“Verbit’s one of those platforms, because it does what it does so well, it just sells itself around school. Everyone likes to use it because it’s so quick.”

utah
utah

“Verbit allows us to quickly and easily caption videos across a variety of platforms.”

neu
neu

“We came across Verbit right from the start. Straight away, it was clearly the best product, most reliable, most accurate. It’s become ingrained in the Union.”

rca-logo
rca-logo

“Our Jony Ive talk was attended by 88 different countries, and so [Verbit]’s captions makes that a lot more accessible to them, especially where English is a second language.”

Davidson-Davie
Davidson-Davie

“We can do live captions all day long, and these are perfect live captions, but the fact that you understand that you are speaking to students, that is the piece that sets Verbit apart from the others.”

university-glasgow
university-glasgow

“A 20-minute video may have taken us three or four hours to edit an automatic transcript, so Verbit’s a real time saver for us.”

osu_horizontal_2c_o_over_b 1
osu_horizontal_2c_o_over_b 1

“We were able to come up with a contract. That process went really quickly. Then within that next week, I was meeting with [Verbit] and we were getting everything in place for live captioning.”

swin-bur-ne
swin-bur-ne

“Verbit’s been fantastic because there’s no inconsistencies. People know that they’re going to get this service and the support.”

rnl-logo
rnl-logo

“The Verbit team made the process easy, and the tech works great. Verbit is an invaluable tool for us in the age of virtual meetings.”

Udacity_logo 1
Udacity_logo 1

“We were really looking to find that optimum trifecta of speed, accuracy, and cost. Verbit delivered on all three!”

mak-logo
mak-logo

“Verbit is half the price and twice the speed of previous vendors we’ve worked with in the past.”

UTSA_Logo_Website_UTSA_Logo_Stacked_Center 1
UTSA_Logo_Website_UTSA_Logo_Stacked_Center 1

“Verbit makes life easier in ways that you would not expect often. There’s nothing that I’ve asked for of Verbit that they’ve not been able to offer.”

johns-hopkins-university
johns-hopkins-university

“It was so convenient that we could set up captioning for our conference [with 350 scientists] on short notice and with very little effort. Thank you Verbit for helping us make our community more accessible and inclusive.”

udhle
udhle

“Verbit did the post-captioning, our logo, and offered more things. It was a genuine above and beyond more than necessary sort of thing for a company to do.”

chicago
chicago

“By having Verbit do the transcription, we’re saving 2-3 days worth of work per person.”

keypath-logo
keypath-logo

“Verbit was willing to address our business needs with a per-program customized solution, which has saved us a tremendous amount of time.”

Bisk-Logo-Full-Color
Bisk-Logo-Full-Color

“Verbit’s solution is faster and just as accurate as our in-house transcription department. We’ve saved tens of thousands of dollars in reduced workforce costs.”

creighton-university
creighton-university

“Verbit has created a seamless process to request captioning, send our videos and receive them back. Captions are always delivered appropriately and in a timely fashion.”

Costumers-Blackboard
Costumers-Blackboard

“Working with [Verbit] has been a very positive experience. The scope of their services has allowed us to enhance accessibility to our students by virtue of remote course delivery.”

Arizona
Arizona

“That’s why we like to use Verbit, to ensure that names and other important words are spelled correctly.”

The University of Akron logo
The University of Akron logo

“We really needed live captioning for our graduation ceremonies and because of our previous relationship with Verbit, we knew that it could be done.”

UNF
UNF

“Verbit certainly helped with our Deaf and hard of hearing population. The captions are wonderful for all students.”

Chekmeta
Chekmeta

“Verbit seems to feel more like a partner than like a vendor. We have shared values and principles.”

George brown
George brown

“High quality service is part of the foundation of student success.”

Virginia
Virginia

“Verbit brings people together and I can’t stress that enough.”

Lewis
Lewis

“What I like about Verbit is how it’s really easy to just hop onto the website and make a request.”

Join a collaborative community of customers

We’ve built a community around our customers, offering them not only top-notch solutions for accessibility, but opportunities for peer advice and perks. As a customer, you’ll be invited to special events with like-minded professionals, receive chances to win for your institution and much more.

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