FAQ / Real Time (CART)

Do I have to work a minimum number of hours? Do I have to work at specific times during the week?

We have no minimums for when or how much you work. The beauty of our platform is that you can work as much or as little as you like! Some of our transcribers work part-time, while others work consistently throughout the week. Jobs are always available, and you can choose a file to work on at any time of the day. You decide when you start and stop working.

How can I book a Verbit Live / CART Session?

On Verbit's homepage, click on the 'Live' link. You will need to be logged in as an account administrator to see this option. Then click the 'Book Now' button. Finally, fill out the session details form with your name, profile, start and end times, speaker email address, notes for our transcribers and any glossary items to be discussed. Then click 'Confirm' and you're all set. See these instructions visually here.

How can I start working as a transcriber?

Fill out the registration form. You will then receive an email containing a link to a test for potential transcribers. Once you complete the test, you will receive an answer via email indicating if you have passed or not. Those who are successful are eligible to begin working.

I passed the test. How do I get started?

You can log in to the platform and claim files to work on by clicking on the file name – we do not assign them to you. Our algorithm will automatically generate a transcript for you to edit, and, upon completion, you simply send for review. Sections that have many transcription errors may be deleted and retyped from scratch. In a case where a transcriber claims a file and does not perform any action on it for two hours consecutively, the file will be automatically unassigned. Transcribers can always return to the jobs list to find the next audio file to work on.

Speed and Accuracy Views for CART Services

We just launched a new feature that allows attendees more control over their experience with CART services transcripts. The new feature, TOGGLE, allows attendees to choose their own preference of how the live text will be presented in their web browser, whether to see the draft transcript as quickly as possible or see the corrected transcript a few seconds later. The speed view shows the text straight from the speech-to-text engine (ASR). This will also be the default view when loading the attendees user interface. Any corrections identified by human transcribers will follow a few seconds after. The accuracy view displays texts after they are reviewed by human transcribers. Any human identifiable corrections and adjustments are shown here. This outputs a transcript that leverages accuracy over speed. The text will be displayed in regular black in this view. Read more.

What are the advantages of Verbit’s real-time/CART solution?

Sessions can be scheduled within minutes using Verbit’s easy-to-use online platform. Verbit’s affordable real-time solution produces a highly accurate transcript on the spot.

What does a Verbit transcriber do?

Verbit transcribers have access to a constantly updated list of audio and video files that must be edited and reviewed following the ASR transcription. The Verbit platform is online, self-serve and on-demand. Transcribers can log in and choose the files they would like to work on by clicking on the file name; we do not assign the files. Transcribers can always return to the job list to find the next audio file they would like to work on.

What is real-time transcription/CART services?

This is the process of converting spoken audio into text in real time. Verbit’s real-time solution is fortified by smart AI technology to produce a highly accurate technical output that is corrected on the spot by professional type-correctors. Read More

What other opportunities are available for transcribers?

Transcribers who consistently produce high-quality work and achieve high scores have the chance to become Reviewers. Reviewers are responsible for proofreading and, if necessary, editing transcribers' work.

Where can I view upcoming payments?

After logging into the platform, select the payments option to view your upcoming payments.

Who can I get in touch with if I have more questions?

Feel free to contact us at team@verbit.ai or use the support chat available on the bottom left corner of the platform.

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