FAQ / Features

Do I have to work a minimum number of hours? Do I have to work at specific times during the week?

We have no minimums for when or how much you work. The beauty of our platform is that you can work as much or as little as you like! Some of our transcribers work part-time, while others work consistently throughout the week. Jobs are always available, and you can choose a file to work on at any time of the day. You decide when you start and stop working.

How are subtitles, closed captions, and Subtitles for the Deaf and Hard of Hearing (SDH) different from each other?

Subtitles are designed for hearing users, as they only cover spoken text and do not include sound effects or other audio elements. SDH, on the other hand, are designed for those who are deaf or hard of hearing by including additional information, such as speaker tags, sound effects and other elements outside of the speech itself. Closed captions are required by law on all public broadcasts, as per FCC regulations, and are typically formatted as white text on a black background that can be positioned anywhere on the screen. Read More

Speed and Accuracy Views for CART Services

We just launched a new feature that allows attendees more control over their experience with CART services transcripts. The new feature, TOGGLE, allows attendees to choose their own preference of how the live text will be presented in their web browser, whether to see the draft transcript as quickly as possible or see the corrected transcript a few seconds later. The speed view shows the text straight from the speech-to-text engine (ASR). This will also be the default view when loading the attendees user interface. Any corrections identified by human transcribers will follow a few seconds after. The accuracy view displays texts after they are reviewed by human transcribers. Any human identifiable corrections and adjustments are shown here. This outputs a transcript that leverages accuracy over speed. The text will be displayed in regular black in this view. Read more.

What is real-time transcription/CART services?

This is the process of converting spoken audio into text in real time. Verbit’s real-time solution is fortified by smart AI technology to produce a highly accurate technical output that is corrected on the spot by professional type-correctors. Read More

What is the difference between transcription and captioning?

Transcription involves converting spoken audio or video into text. Captioning divides the transcribed text into time-coded sections that are synchronized with a video. Both are typically done by listening to the audio and manually typing out the words. With Verbit, there is no need to type everything from scratch. The algorithm produces a transcribed text that requires minimal human editing, as it is already highly accurate. This process enables faster and more precise transcription at a lower cost. Read More

What other opportunities are available for transcribers?

Transcribers who consistently produce high-quality work and achieve high scores have the chance to become Reviewers. Reviewers are responsible for proofreading and, if necessary, editing transcribers' work.

When and how will I be paid?

You can be paid in two ways: payment per audio minute or payment per word. The payment methods differ from one another based on job type. Payment is currently made via PayPal and is transferred every second Monday, based on all the audio files you completed in the prior weeks. Please make sure you register for Verbit with your PayPal account email and that your PayPal is active before requesting payment.

Who can I get in touch with if I have more questions?

Feel free to contact us at team@verbit.ai or use the support chat available on the bottom left corner of the platform.

Haven't found the answer you were looking for?

Visit Our
Resource Center

Contact Our
Support