Transcriber FAQ

What guidelines should I follow?

General guidelines can be found here and are also available in the platform, upon choosing a job. Please note that many jobs have their own specific guidelines to follow as well. Make sure to properly apply all instructions to your work.

Where can I view upcoming payments?

After logging into the platform, select the payments option to view your upcoming payments.

When and how will I be paid?

Payments differ depending on the platform you work on. Payments are currently made on a bi-monthly basis and processed up to five calendar days after the 15th and the last day of each month via either PayPal or Payoneer. In order to receive payments on time, you must verify your PayPal/Payoneer account and make sure that your account details match your details on the Verbit platform.

Who can I get in touch with if I have more questions?

Here are plenty of resources available to answer any questions you may have. Our Support Bot – VerBot will guide you through any general question, and you can find additional articles on our Knowledge Base.

You can also check for info or consult with your peers on our Community Forum. If you still need help finding what you are looking for, you can use VerBot to create a ticket that will be redirected to the Verbit Support team.

What other opportunities are available for transcribers?

Transcribers who consistently produce high-quality work and achieve high scores have the chance to become Reviewers. Reviewers are responsible for proofreading and, if necessary, editing transcribers’ work.

I passed the test. How do I get started?

You can log in to the platform and claim files to work on by clicking on the file name – we do not assign them to you. Our algorithm will automatically generate a transcript for you to edit, and, upon completion, you simply send for review. Sections that have many transcription errors may be deleted and retyped from scratch. In a case where a transcriber claims a file and does not perform any action on it for two hours consecutively, the file will be automatically unassigned. Transcribers can always return to the jobs list to find the next audio file to work on.

How can I start working as a transcriber?

Fill out the registration form. You will then receive an email containing a link to a test for potential transcribers. Once you complete the test, you will receive an answer via email indicating if you have passed or not. Those who are successful are eligible to begin working.

Do I have to work a minimum number of hours? Do I have to work at specific times during the week?

We have no minimums for when or how much you work. The beauty of our platform is that you can work as much or as little as you like! Some of our transcribers work part-time, while others work consistently throughout the week. Jobs are always available, and you can choose a file to work on at any time of the day. You decide when you start and stop working.

What does a Verbit transcriber do?

Verbit transcribers have access to a constantly updated list of audio and video files that must be edited and reviewed following the ASR transcription. The Verbit platform is online, self-serve and on-demand. Transcribers can log in and choose the files they would like to work on by clicking on the file name; we do not assign the files. Transcribers can always return to the job list to find the next audio file they would like to work on.

Where do I log in?

You can log in with your username and password at

What are the different shortcuts in the platform?

It is worth your time to learn a few basic keyboards shortcuts to transcribe more efficiently. Actions such as Play/Pause, Rewind, Highlight and Mark as inaudible can be quickly executed using keyboard shortcuts. See our full shortcut list when you log in to the platform (link located under the video/audio display).

How does Verbit monitor and ensure the quality of my work?

Verbit reviews all jobs to ensure and maintain high quality and accuracy, As a transcriber, your jobs will be graded by reviewers, and feedback will be provided. If a low score is given by the reviewer, the job will be reassigned. Reviewers are also monitored and can be demoted due to poor quality of work. High quality work will receive positive feedback and will be rewarded as well.

What tools are available on the platform?

The Verbit platform provides several tools that make your work easier. These include different keyboard shortcuts, the Dictionary, the Research tool, speed control, the Highlight tool, and the Spell Check feature.

What is the “Inaudible” tag and how do I use it?

The “Inaudible” tag is used when unintelligible or inaudible words are spoken. It is very important that you use this instead of leaving words out. However, an inaudible should not be used in place of research of spelling or subject matter. Please make sure to use the inaudible shortcut (Ctrl+I for windows Cmd+I or for Mac) or the button available in the toolbar. Do not type the word “inaudible”.

How long do I have to complete each job?

Each job will have a different deadline according to the length of the audio/video and the needs of the customer.