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How AI Enhances Assistive Technologies


What Are Assistive Technologies?

The World Health Organization (WHO) defines assistive technology as any product that helps maintain or improve an individual function. These devices exist all around us. Hearing aids, wheelchairs, eyeglasses, and prosthetic limbs are all examples of assistive technologies

Like all technology, these assistive products have evolved over time in terms of their capabilities, and adoption. New developments in the field of speech to text and features such as predictive text and spell checkers are just a few examples of tools that were initially developed to assist people with disabilities. Today, as a result of the tangible benefits for all users and not only those with disabilities, these features often come standard in computers and mobile devices. 

A Global Issue

The WHO estimates that over a billion people worldwide are living with some form of disability, of which 360 million have moderate to profound hearing loss. Although there is a great need for assistive technology to bridge the gaps and help these individuals maximize their quality of life, only one in 10 people with disabilities have access to these kinds of life-changing products.    

Assistive technologies help solve general accessibility, transportation and communication problems, and allow more people to live independently. Beyond the human factor, there is also an economic impact to consider. According to a report by Coherent Market Insights, the market for assistive technologies is expected to be worth over $26 billion by 2024.

The Transformative Impact of AI

Incorporating the latest advancements in AI into assistive technologies accelerates their development and enhances their capabilities with powerful features. New tools that build on progress in the field of machine learning bring enormous possibilities for supporting and assisting individuals with disabilities in their everyday lives.

AI profoundly improves accessible technology in many areas, including employment, everyday life, and communication. The latter is particularly significant for providing access to information as well as opportunities. As society continues to rely more and more on digital communication, AI-enabled tools prevent individuals from being left behind, regardless of how a person hears or speaks.

Advances such as speech-to-text transcription and captioning are already helping people with vision, hearing, and learning disabilities. Based on neural networks, this technology utilizes AI-enhanced automatic speech recognition engines, paired with human-augmented refinement. The corrections made by professional transcribers are fed back through machine learning technologies to continuously improve accuracy.

One of the most successful applications of this type of technology is in higher education. AI-enhanced transcription and captioning tools help students with hearing impairments as well as those who are not native speakers of the language of instruction fully participate in class and be more engaged with course materials. These technologies augment the learning experience for all students and enable new possibilities for better instruction and engagement.

Innovation For Disability is Innovation For Everyone

When technology is developed to address the most complex of needs, it ends up benefiting everyone. Many of the technologies that were initially developed for people with disabilities have gone on to become widely used by the general population. AI innovations such as image recognition, speech-to-text, chatbots, and self-driving vehicles are technologies that benefit all individuals, as well as society as a whole.

This principle makes sense from a product engineering perspective as well. Designing with accessibility in mind means creating a product that is more intuitive, feature-rich and, ultimately, able to reach and impact more people. By enhancing capabilities and leveling the playing field, AI helps assistive technology reach parts of the world where there are more people living with disabilities and fewer support services and resources to address them.  

Verbit at the CSUN Assistive Technology Conference

Interested in learning more about AI-driven academic transcription and captioning technology? Verbit’s smart solution harnesses the power of artificial and human intelligence to generate the most detailed speech-to-text files, providing over 99% accuracy and the fastest turnaround time in the industry. Stop by booth #1112 to learn how organizations can provide equal access to course content, increase engagement, and boost academic success for all students.

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The Transformative Impact of AI-Powered Real-Time Transcription & Captioning

AI is the difference-maker


According to the online database maintained by the National Court Reporters Association (NCRA), there are 316 certified CART providers in higher education in the United States, which is insufficient to meet the high demand for this service. Due to their lack of availability, it is hard to book these highly sought-after professionals, which is particularly challenging in the field of higher education, where students who are deaf or hard of hearing depend on real-time captioning to succeed in their courses.  

The higher education domain presents yet another challenge, as variables like the topic, terminology, speaker accent, and room acoustics constantly change from class to class. Because of this, the captioner is not able to leverage preexisting dictionaries but instead has to develop their own glossary of repeated terms. This is in contrast to the legal industry, where the vocabulary is more standardized and less subject to vary by session.

That’s where the power of AI technology comes in. Critical details such as terms, room acoustics, and more are fed back to the ASR to train the engine and produce the highest accuracy that continuously improves with time. Technology also provides a solution to the availability issue, eliminating the need for on-premise service.  


Combining artificial and human intelligence


Our technology harnesses the power of artificial and human intelligence to provide a smarter real-time transcription and captioning solution. Unique variables such as specific terminology and details about room acoustics are used to train the automated speech recognition (ASR) engine to ensure a technical output that is already highly accurate. Then, experienced type-correctors perfect the text on the spot to produce the highest precision possible, and ensure that nothing is lost in translation for anyone following along.

Learn more about our real-time CART services here.


The Benefits of a Hybrid Transcription Solution


Our technology combines the best of both artificial and human intelligence for on-demand availability, thanks to a marketplace of thousands of professional transcribers and top of the line AI technology. A fully web-based system enables easy scheduling and cancellation and provides the option of receiving a complete transcript immediately following the session. Lastly, a prorated pricing system provides significant cost reductions, compared with manual CART providers.       


Impact on Accessibility in Higher Education


With around 20,000 deaf and hard of hearing students attending post-secondary educational institutions each year, it’s estimated that there are close to 500,000 deaf and hard of hearing college students in the United States. Unfortunately, the graduation rate of these students remains significantly lower compared to the general population, with 25% completing their degrees, in contrast to 56% (Lang 2002, Aud et al. 2011).  

Real-time captioning is a positive step towards accessibility and success for all in the higher education setting, particularly those who are deaf and hard of hearing. Providing full access to all course content and communication that takes place in the classroom allows students to participate in real-time and be fully engaged in a way that was previously not possible.  

Aside from those with a hearing impairment, real-time captioning also benefits individuals who understand written language better than spoken. Individuals with autism, dyslexia, as well as those who are not native speakers of the language of instruction all gain from having access to a text-based version of classroom lectures.  

From an institutional standpoint, providing real-time captions allows organizations to comply with the ADA as well as FCC regulations, both of which require all video content to be made fully accessible.

Verbit is committed to disrupting the transcription and captioning space with cutting-edge AI technology. We’re proud to introduce our new real-time solution that generates word-for-word captions, using CART technology. The addition of AI-enhanced real-time transcription and captioning represents an exciting development in the field of speech-to-text technology, one that has the power to change peoples’ lives and open new doors with greater accessibility.


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