Enhancing student learning and achievement with generative AI

By: Verbit Editorial

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A hot topic, artificial intelligence has created excitement and concern over its continued growth and potential to revolutionize entire industries. From personalized shopping in e-commerce to self-driving vehicles in automotive and manufacturing to patient monitoring in healthcare, AI is changing the way we do business and interact with the world around us. And the education sector is no exception.

AI tools for teachers and students are growing in popularity, with a recent survey from Forbes showing that 60% of educators use AI in their classrooms and that more than 50% said they believe it has had a positive effect on the teaching and learning process.

AI also provides students with new learning tools, helping them study more efficiently and effectively. Gone are the days of flashcards and dog-eared pages in textbooks. Today, students can turn to AI to help get them ready for their next exam.

AI tools, like Verbit’s generative AI technologyGen.V ─ make it easy to review course materials, prep for a quiz or create study guides.

Gen.V provides helpful insights on customers’ transcripts and, with the click of a button, can help make those transcripts actionable by analyzing the content, extracting key information and providing automatic summarizations, keyword highlights and headline suggestions. In addition to creating accurate, concise summaries of class lectures and conversations (and highlighting the most important points!) for students to review, Gen.V also can produce personalized quizzes based on that material to help students prepare for their upcoming tests.

Other AI-powered study aids include:

  • ChatGPT or similar programs that students can use to, among other things, research study strategies, explain in simple language concepts they didn’t understand in class or seek out additional resources or materials.
  • AI writing assistants that can provide real-time feedback – suggestions on grammar, spelling, tone and structure – on written responses to improve its quality and help students craft essays.
  • Personalized digital tutors and adaptive learning platforms that can gauge a student’s strengths and weaknesses and provide personalized practice questions and feedback based on the individual’s needs.

Correcting bias and hallucinations

Though many schools are still finding their way regarding how AI will integrate with their programs and classroom instruction, its potential makes AI a promising tool for students and educators in enhancing the educational experience, improving learning outcomes and supporting student success.

However, schools are wrestling with policies in AI regarding such things as plagiarism, data privacy and its ethical use by students and educators. An Education Week study showed that 79 percent of teachers said that their districts did not have clear policies in place on the use of AI tools.

Concerns over AI in education largely are centered around plagiarism, the bias in AI models and its potential to, at times, return incorrect results. AI bias occurs when an AI model produces content based on biased data or problems introduced by the individuals who train the machine learning systems. Errors in AI responses (often referred to as ‘hallucinations’) can happen for different reasons, including the technology being trained on outdated or incorrect data, being trained on a limited dataset, or the user incorrectly entered the prompts. All of these can create problems for students using AI to boost their study habits.

Verbit takes active steps to eliminate AI bias and hallucinations and uses large language models (LLMs) that have bias levers in place and supplements them with additional levers of our own. Our models employ several techniques to identify and remove bias from training data, including using human reviewers to flag biased text, employing algorithms to identify and remove patterns of bias, using debiasing techniques during data training and filtering output with post-processing techniques.

AI that’s built for education

The proper use of AI in education – both inside and outside of the classroom – has numerous benefits, including helping students prepare for exams and promoting more efficient and effective study habits. Class summaries, customized quizzes, and keyword highlights are just a few of the ways that AI solutions, like Verbit’s Gen.V, can bolster student success.

Verbit is trusted to deliver inclusive learning experiences at educational institutions globally. Our captioning, transcription, audio description and translation services help make lectures, commencement ceremonies, sporting events and all other video content more accessible and engaging to students, faculty and the school community.