Dell Account Sign Up and Training
Getting Started with Verbit
Step 1: Sign up for a Verbit Account (Only one account needed per cost center)
Step 2: Request a project/job cost quote (No need to wait for your account to begin this process)
Support available at support@verbit.ai and via in product chat box (see image below)
How to Videos
Post Production Captioning and Transcription
Audio Description (Standard and Extended)
Scheduling and Launching Elite Live Captioning
Basic Admin Functions
Setting Up Integrations
These integrations make it easier to select videos and to receive back completed files. Integrations can be set up one time by the account admin for all users.
Brightcove Integration:
- Setting up the Brightcove Integration
- Uploading Media Files to Verbit using Integration with Brightcove
- Exporting Transcripts or Captions from Verbit using Integration with Brightcove (Manual and automatic upload options available)
- Request Captions from Brightcove Account
YouTube Integration:
Integration with Frame.io
- Setting up the Integration with Frame.io (Manual and automatic options for upload and download are available)
Acceptable File Formats
Supported media formats: 3GP, AAC, AVI, FLV, MP4, MPG, and MPEG-2.
Supported audio-only file formats: MP3, MP4, FLAC, OGA, OGG, DSS, M4A, WAV, WEBM, and WMA.
Script Upload- .txt, docx; scripts must include only verbatim dialogue and speaker identification (if relevant). Additional information related to the video (Ie. director guidance, directions related to visuals, etc.) must be removed.
Post Production Profiles
When uploading a job file(s) you’ll be asked to select a profile. Profiles indicate to the system what you’d like to order. These profiles are not relevant for Live Captioning.
|
Profile Name
|
Details
|
|---|---|
|
English Captions and Transcription 12 Hour Turnaround |
Upload a media file and receive a caption and transcript file in 12 hours* |
|
English Captions and Transcription 24 Hour Turnaround |
Upload a media file and receive a caption and transcript file in 1 business day** |
|
English Captions and Transcription 48 Hour Turnaround |
Upload a media file and receive a caption and transcript file in 2 business days** |
|
English Captions and Transcription 72 Hour Turnaround |
Upload a media file and receive a caption and transcript file in 3 business days** |
|
Open Captions and Transcription 48 Hour Turnaround |
Open Captions and Transcription 48 Hour Turnaround In addition to caption and transcript files, you will receive an .mp4 file which includes the captions burned onto the media |
|
Extended Audio Description |
Upload an mp4 with dialogue (only music is not dialogue) and receive a caption file, Smart Player link, full text alternative files |
|
Extended Audio Description (No Dialogue) |
Upload an mp4 with no dialogue (music ok) and receive a caption file, Smart Player link, full text alternative files |
|
Standard Audio Description |
Upload an mp4 and receive a caption file, Smart Player link, full text alternative files |
|
Transcript Import –> Captions (Speaker ID will output as “>>”) |
Upload a transcript with line breaks to indicate each time the speaker changes OR upload a transcript that has speakers identified by name followed by a colon and space (“: “) |
|
Transcript Import –> Captions (Speaker ID will output as “Speaker Name”) |
Upload a transcript which includes speaker names. We will include those speaker names on the caption file. Each time there is a new speaker, there should be a new line. |
|
Caption Import and Re-Alignment |
Verbit will ingest your caption file as it is (without speaker names identified, with speaker names, with or without >>) and it will align the captions with the media file that was uploaded and output a file with the initial speaker identification format maintained. |
|
Transcript Import –> Captions (No Speaker ID) |
Upload a transcript with or without identified speakers and the system will remove speaker names and/or >>’s and create a caption file that does not include any speaker identification. |
*Maximum file length for this turnaround time is 60 minutes. Use the support chat if you have longer files that require this expedited turnaround time.
**Files need to be uploaded by 6pm for the turnaround time to be met.
Live Captioning Resources
Live Captioning is ordered from the Live home screen within your Verbit account. You can book a session up to 24 hours before your event. If you need something more immediate, send a message in the support chat.
Captions can be displayed on the screen for both Zoom and Microsoft Teams meetings. You also have the option of sharing captions within a separate browser window. A link will be provided to you in your confirmation email.
Details on Setting up Captions:
If you are hosting a meeting on another platform (not Zoom or Teams), captions will be shared in a separate browser window.
Booking a Live Session
Why would I request an iFrame? If you are not using Zoom or Teams, an iFrame would allow the captions to show up in the same window as the virtual meeting.