Davidson-Davie Community College


In a Nutshell

Davidson-Davie Community College’s Digital Accessibility Services team is partnering with Verbit to help students navigating multiple disabilities, including learning disabilities and ADHD. Verbit assists them in making their online learning environments more accessible with live captions. Students are also benefitting from receiving access to Verbit’s accurate transcripts, which offer a helpful method for note taking and referencing when studying.

The Challenge

"I got a student that needs it right now, not tomorrow,” Kate Moss said. Sound familiar? Moss said she needed a partner who could deliver on student accessibility needs quickly. Additionally, “as a community college, we really like to stretch our technology.” Verbit was able to rise to the challenge, ensuring note taking, live captions are other needs were provided to students as quickly as the accessibility team uncovered what each needed from individual calls to students.

Kate Moss

Kate Moss

“A lot of assistive technology companies, they speak to the disability. Verbit speaks to the human that has the disability. That’s different. We can do live captions all day long, and these are perfect live captions, but the fact that you understand that you are speaking to students… that is the piece that sets Verbit apart from the others.”

The Solution


Full support with access to education and accessibility experts around the clock


A student-first platform delivering on remote & in-person captioning and note taking needs


Captioning in multiple languages for foreign language courses and non-native speakers


The Results

Full and ongoing customer support

“The customer service is amazing. It is everything. It matters to have someone that checks up on you [and asks] what are your needs? Whether it’s related to Verbit or not to see if there’s solution that Verbit can provide. I think that’s amazing.”

A student-first platform makes a difference

“I have a lot of students who need that help with taking notes because of a learning disability… I’m finding that we will have less virtual classes in the fall, but I still wanted the Verbit contract because I feel I can still utilize it even though we won’t have the virtual. That note-taking aspect I think is going to be bigger for me this year.”

Multi-language captioning capabilities

“In my mind [what’s] really sticking out right now for Verbit has to be the multi-language capacity. We had some students who needed live captioning in a foreign language course, I do believe it was Spanish at the time, and Verbit was from my research, the only vendor doing that at the time. That was really instrumental for us.”

“We had to go virtual. That was really big in that transition – figuring out what students need what and aggregating that data. My background is in disability, so I already knew what I was doing, but I was new to higher education. It was a very interesting time to learn it all in a virtual environment, but it worked out just because I have partners like Verbit.”

– Demetria Nickens, Coordinator, Disability Access Services, Davidson-Davie Community College