Breaking language barriers: The power of multilingual transcription services

By: Verbit Editorial

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In a recent survey conducted by HR Brew, 54% of respondents reported that their business currently operates in two or more countries. Global workforces have become increasingly popular over the last several decades and have been made even more convenient and cost-effective in recent years thanks to advances in communication technology.

Virtual communication platforms have enabled business leaders to more effectively support remote workers around the world and many businesses have reported increased productivity as a direct result of these new remote and hybrid work arrangements. Despite the convenience and ease of use offered by many remote communication solutions, it remains crucial for business owners and operators to invest in additional tools to ensure their employees have easy access to the information and resources they require in order to deliver top-tier job performances. Multilingual transcription is one such tool that can help streamline communication for businesses with global workforces and improve overall accessibility for employees and clients alike.

Back to basics: What is multilingual transcription?

Transcription refers to the process of converting live or recorded audio to written text. Transcripts can be produced from audio and video content, as well as from real-time communications like phone calls, lectures and events. In many cases, transcripts are produced and shared in the same language as the original audio. However, it is possible to produce transcripts in multiple languages to more effectively support diverse audiences.

Multilingual audio and video transcription can easily be incorporated into standard workflows for businesses across a wide range of industries to make professional communications more accessible to remote and multinational employees and clients. Providing multilingual transcripts of communications like meetings and calls can help ensure all employees receive equitable messaging, regardless of where they are located or what language they speak. These language barrier solutions can be incredibly valuable tools for businesses and organizations looking to foster cross-cultural communication and expand their geographic presence.

Two workers sit behind a glass wall inside an office, working on keyboards.

Benefits of multilingual transcription

Standard transcription services have long been recognized as an effective tool for improving workplace accessibility across the board. This is because written transcripts offer support for community members who need or prefer to engage with information in a readable format. Individuals who are Deaf or hard of hearing – as well as those with certain other disabilities and learning needs – benefit significantly from the availability of written transcripts, particularly in environments that rely upon virtual communications or audio/video content for information-sharing.

Multilingual transcription services take things a step farther by making information more inclusive of those who would otherwise be required to engage with content in a non-native language. Some multilingual service providers offer a wide range of language options, so global companies can provide accurate translations of important communications to community members around the world simultaneously. Multilingual transcription tools can also help a company level up its record-keeping practices by providing multilingual documentation of important workplace discussions and events.

Even companies without global business expansion aspirations can benefit from incorporating multilingual transcription into their daily workflows. The reality is that roughly 20% of people in the United States speak a language other than English when they are at home. Offering transcripts of workplace communications in multiple languages can help foster more inclusive experiences and environments for multilingual employees and help safeguard against misunderstandings and miscommunications that tend to occur in the presence of a language barrier.

Hands typing on a keyboard, a medical stethoscope sits on the desk next to the laptop

Which industries benefit from multilingual transcription?

Multilingual transcription is a universal tool that can be used to improve communication across a wide range of industries. For example, there is a substantial need for multilingual legal and medical transcription services because these industries require professionals to keep extremely meticulous, accurate records. 

Consider the needs of a medical office located in a geographic region where a substantial portion of the population speaks a language other than English. Multilingual transcription capabilities would be a must-have for professionals looking to transcribe dictated notes or recorded phone calls in which multiple languages are present. Providing these records in a patients’ native language would also help to ensure they have more accessible, easy-to-follow documentation of their visit or conversations. 

Similarly, professionals in the legal sector are held to very high standards when it comes to documentation and record-keeping. Subsequently, these industry professionals can take advantage of multilingual transcription solutions to produce more accurate reports that can be shared widely with clients, law enforcement, etc.

Multilingual transcription also plays a major role within the media industry. Informational and entertainment content alike should be easily accessible and inclusive for all viewers. Providing multilingual transcripts of media content like podcast episodes and YouTube videos, for example, can help creators expand their audience and appeal to viewers of all backgrounds and abilities. 

A large group of workers sits at desks inside an office.

What is the best multilingual transcription service?

Business leaders looking for a reliable and versatile multilingual transcription solution can look to Verbit for the tools and support they need to cultivate more inclusive, diverse work environments. Verbit is a tried-and-true transcription service provider with clients across nearly every industry.

Verbit’s unique approach to transcription combines advanced transcription technology with input from professionally trained human transcribers to deliver highly accurate final transcripts of recorded content, real-time communications and live events. Verbit’s proprietary AI software and human transcription pros are equipped to fully support projects in the following languages:

  • English (US, UK, AUS)
  • French
  • French (CA)
  • Hebrew
  • Spanish
  • Russian

Verbit’s platform offers transcription and translation integrations for popular media hosting platforms like YouTube, as well as virtual communication hubs like Zoom, so professionals can provide audience members with real-time transcription support in the language of their choice. Verbit’s transcription experts are highly trained in appropriate document formatting and writing practices for the legal and medical sectors, among other industries.

Verbit: Changing the game

Verbit offers a full suite of easy-to-use assistive technology solutions like multilingual transcription to help modern business leaders deliver more accessible, inclusive and engaging experiences to members of their communities. Verbit’s human experts are highly skilled and held to exceptionally high professional standards to maximize transcription accuracy without compromising on speed or versatility.

Investing in a top-tier multilingual transcription solution is a great way for business leaders to enhance the quality of their communications while helping them build a more global presence. Transcription solutions like those offered by Verbit can benefit clients, employees and community members of all backgrounds and abilities while ultimately boosting productivity and efficiency across the board. If you’re interested in learning more about Verbit’s multilingual transcription and translation services, or if you want more information about how transcription solutions can support modern workforces, reach out today to speak to a member of our team.