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How Artificial and Human Intelligence Can Solve the Court Reporter Shortage


The justice system has a tendency to move slowly. This centuries-old problem hearkens back to Shakespearean times, with The Bard himself mentioning “the law’s delay” as one of life’s greatest disappointments in Hamlet’s famed “To be, or not to be” soliloquy.

While things have certainly improved since then, the concept remains just as relevant today. The bureaucratic inefficiency of the justice system is being further compounded by court reporter shortage. Due to the trend of increased court workloads, the demand for qualified court reporters has now far surpassed the supply. Since all court proceedings—including hearings, trials, and depositions—must have a reporter present, the most notable effect of the shortage is the delaying of legal processes.


Technology Solution to Court Reporter Shortage

While the legal sector is often viewed as traditional when it comes to technology, things are changing. For example, the adoption of digital recording technology has become common in courts across the country. Alaska, Indiana, New Hampshire, Oregon, Utah, and Vermont use audio digital recording in all or most of their general jurisdiction court sessions, while many other states are not far behind. This speaks to the positive shift of tech adoption across the board.

In keeping with this trend, AI technology is quickly emerging as a viable solution to the growing court reporter shortage. When applied to automated speech recognition (ASR) technology, AI has the potential to improve speech-to-text engines to the point that they can transcribe jargon-heavy legal proceedings highly accurately. AI transcription has the potential to help court systems with their chronic backlogs by filling in the gaps where there aren’t enough court reporters present to ensure the speedy delivery of justice.


Advantages of AI for Court Reporting

The benefits of adopting an AI solution are too powerful to ignore. One of the most critical advantages is the ability to achieve higher accuracy. Automatically produced transcripts are reviewed and edited by professional transcribers to ensure 99%+ accuracy. Adaptive algorithms ensure that any corrections or enhancements that are made are then fed back to the ASR, allowing the legal technology to constantly improve over time.

In addition, automating part of the transcription process dramatically reduces turnaround time to receive completed files from weeks to days, or even hours. Automation also significantly decreases operating costs and provides the capability to produce customized templates, eliminating the need for manual formatting. Leveraging an AI solution for transcription shortens all critical processes, allowing organizations to save time and money, and enable greater scalability by pursuing new business opportunities.


From Court Reporter to Court Technologist

No matter how exciting the benefits of technology may be, human judgment is irreplaceable. The innovation of AI applied to legal transcription software has the potential to pave the way for an updated version of the invaluable profession of court reporting. A skilled individual who is an expert at overseeing the many different court technologies and ensuring that they function for optimal results is sure to be in high demand going forward.

The adoption of emerging AI technology debunks the notion that courts are tech-resistant, and speaks to the positive trend of adoption across the board. While human court reporters must remain an integral part of the process, their teaming up with technology brings benefits for the entire court system. The fusion of artificial and human intelligence represents a new frontier in the pursuit of equal justice under the law that is guaranteed to all Americans.


Verbit at the AAERT Conference

Interested in learning more about AI-driven legal transcription and proofreading technology? Verbit’s smart transcription solution harnesses the power of artificial and human intelligence to generate the most detailed speech-to-text files, providing over 99% accuracy and the fastest turnaround time in the industry. Stop by our table at the conference to learn how court reporting organizations can obtain timely and accurate transcripts while cutting costs in half.

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How Advanced Technology Is Propelling the Growth of eLearning

It’s hard to believe that, even just a few short years ago, people were skeptical about the longevity and stickiness of eLearning. However, the numbers don’t lie. Market research firm Global Industry Analysts had projected that eLearning would reach $107 billion in revenue by the year 2015, and it did. Now, Research and Markets forecasts predict the eLearning industry will grow even more, to a staggering $325 billion by 2025.


Why is eLearning so popular?

The massive growth of eLearning platforms has revolutionized the modern approach to education and training by embodying efficiency, flexibility, and accessibility for all. Studying online provides a way for anyone to learn on-demand, without being tied to a specific course schedule. Some of the main advantages include a flexible learning environment, lower costs, wider course topic selection, and more freedom to personalize the learning experience.


New eLearning technology trends 

As a technology-driven industry, the field of eLearning is always evolving. With technology at its core, online learning is typically on the cutting edge of new advancements that fundamentally change how people learn for the better.

Let’s take a look at some of the top trends that are shaping the future of eLearning:


Video-based learning

According to Cisco’s Visual Networking Index, video will generate 80% of worldwide internet consumption by 2019, up from 67% in 2014. While entertainment content surely accounts for a large portion, online education is a key contributor in its own right.

Videos have been on the rise in higher education for a number of years now. By presenting educational content in a more engaging way than the traditional lecture-driven format, videos help boost student engagement and comprehension of the material.

While videos on their own are advantageous, captions are essential for providing equal access for all learners, particularly students with a hearing impairment as well as those who aren’t native speakers of the language of instruction. They’ve also been shown to further improve academic results. For example, a study conducted by the University of Northern Illinois found that exposure to closed-captions increased students’ recall and understanding of video-based information, as those students scored significantly higher on the subsequent assessment when compared with their peers. In addition, a study at San Francisco State University found that students who used captioned video achieved a full GPA point increase compared to students who did not.


Mobile learning

As of November 2018, 48.2% of all global web traffic is being generated through mobile devices, with no signs of slowing down. The implications here are clear. Creating courses that are not optimized for mobile is simply not an option. For eLearning to remain true to its core promises of convenience and flexibility, it’s crucial for users to have the option to learn anytime, anywhere, and on the device of their choice.



Microlearning refers to, as its name suggests, small learning units and short-term learning activities. It is an eLearning strategy that focuses on providing learners with content in bite-sized and easily digestible learning nuggets. By zeroing in on a very specific subject, it allows learners to master a particular skill or topic before moving on to something else, an approach that has been shown to boost comprehension.

Typically, microlearning units are offered on all types of devices, including mobile phones and tablets, allowing learners to access the material without necessarily being tethered to a computer at a desk. This fits into the flexible nature of eLearning, as these bite-sized educational experiences can be experienced anywhere. This is particularly meaningful for people on-the-go, who can still access learning materials while in transit or in other noise-prohibitive environments. As such, captioned video is essential for a successful microlearning strategy.  

Interactive Learning Experiences

It’s been said that, in order for students to learn, they must actually “do” something. Passively absorbing the material simply doesn’t cut it. Engaging activities are not only critical for deeper comprehension, but they also help maximize enjoyment in the learning process.

Gamification has become an increasingly popular approach in eLearning, due to the wide range of advantages it offers for learners. By challenging learners with various activities, it offers them the chance to achieve a particular reward, sparking an intrinsic sense of excitement and satisfaction. This leads to more motivation to persist and makes the learning experience more powerful and memorable, ultimately leading to better results.  

Aside from game learning, interactive audiovisual experiences are also becoming more prevalent as another tool to help students get more out of their educational experiences. For example, providing interactive video captions and transcripts as an accompaniment to lectures allows learners to search for specific terms, link to other related materials, and form deeper connections with the material as they go along.    


The rise of artificial intelligence in Education

When people hear the term AI, they tend to picture a dehumanized world, devoid of personal, human touch. The reality, in fact, paints a much brighter and more optimistic picture. Applying AI to eLearning technologies allows these intelligent systems to adapt to user preferences and abilities to create a more personalized experience.

AI also brings a number of benefits when it comes to transcription and captioning, both of which go hand in hand with a successful eLearning strategy. When applied to speech-to-text technology, AI brings about equal access, greater comprehension, higher student engagement, all while boosting SEO.

It’s official: eLearning is the future. It presents countless opportunities to revolutionize the field of education with new and innovative technologies that subvert traditional approaches. By embracing the digital reality – from sophisticated online platforms to leveraging AI and related technologies, eLearning is leading the way when it comes to making the most of technology and all that it is capable of achieving.


Verbit at OLC Innovate 2019

Interested in learning more about AI-driven transcription and captioning technology? Verbit’s smart solution harnesses the power of artificial and human intelligence to generate the most detailed speech-to-text files, providing over 99% accuracy and the fastest turnaround time in the industry. Stop by booth #219 to learn how organizations can provide equal access to course content, increase engagement, and boost academic success for all students.


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