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Florida ensures disabilities guidelines are followed


Universities, broadcasting and television companies, and many more content creators are scrambling to comply with the ADA by making all their public content accessible to everyone, especially those with disabilities. Florida and many states alike are paying closer attention to the guidelines required at the federal and state level. As you may have read in our last post, Why are people suddenly interested in transcription, transcription is a growing service and it’s here to stay. Captions must meet the 99% minimum accuracy to comply with the law. Captioning online videos has become a priority and Verbit is here to meet our society’s need.

Regarding Florida, the state with some of the largest universities in the country, compliance with ADA guidelines is a necessity for a few reasons:

1. Naturally, these large universities have more students with disabilities than the average school.

2. These large public institutions become a target for the ADA to come after if online content isn’t in compliance.

3. Many universities don’t professionally caption with high accuracy, which is a violation.

Florida Law

The Florida Civil Rights Act prohibits employment practices that discriminate based on handicap. The Act covers public and private employers with 15 or more employees (FL Stat. Sec. 760.01 et seq.)

Federal Law

The Americans with Disabilities Act, which was signed in 1990 and broadened in 2008, enforces the rule requiring accessibility. Title 2 regarding Public Entities and Title 3 regarding Public Accommodations are linked to online video capturing by stating “auxiliary aids”. Video captioning must meet the 99% accuracy level to comply with the ADA.

Whom does it apply to?

State offices and facilities; museums; libraries; all educational institutions; movie theatres; convention centres; airports; hotels; parks; hospitals; online services and products made publicly available.

Section 508 of the Rehabilitation Act requires that electronic and information technology is accessible to people with disabilities; this regards to websites, email, or web documents. For video content, it specifically requires closed captions. Section 504 of the Rehabilitation Act protects the civil rights of those with disabilities requiring equal access for them all. This also means that closed captioning must be provided for the deaf community or those who are hard of hearing.

Whom does it apply to?

US federal offices and all their services and communications; any organization receiving federal funding; universities and colleges that receive federal grants.

The Florida courts analyse all disability discrimination cases “under state law in conformity with the ADA and related regulations.”

(Tourville v. Securex, Inc., 769 So. 2d 491 (FL 4th Dist. 2000))

33 states have adopted Section 508 and its federal regulations into tis own laws or created their own standards. Florida has yet to do so, meaning they abide by their own in addition to the federal requirement. With some school in the state reaching up to 50,000 students, it’s the responsible thing to do to make each student feel special and as if they are in a smaller institution. We’ve seen some large, public institutions take the next step towards captioning and transcription. We’re excited to help them help their students by providing captioned videos.

Both federal and local governments are cracking down on online content and its accessibility to those with disabilities. With the increased attention to the regulations by associations, stricter laws, and increased demand for those services by public entities, Verbit is here to help!

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5 points to consider when choosing transcription solutions

When trying to figure out the best solution to use for closed captioning and audio/video transcripts, the options are endless. With a wide spectrum of vendors, only a selected few are able to stand out and provide a solution unique from the rest.

Below are 5 points to keep in mind when researching solutions for closed captions and audio/video transcriptions:

1.What are the Possibilities of the Admin Panel?

Without knowing or familiarizing yourself with the account systems of the solution you are considering, it is quite hard to grasp how its admin panel works, what it’s functionalities are and if it works in timely manner. This is especially important in the following in terms of account settings. You would need to know if the vendor provides the requirements you need such as having the ability to have multiple users for yourself and your team. For example, you’d need to know if you can add managers and other users to make sub accounts.

Another element to look for in a transcribing service admin panel is the the ability to make sub accounts.  For example, in education institutions ,different departments may require different profiles across facilities, such as ‘biology’ or ‘physics’,  under a central account.

Lastly, you would also want to look for an admin panel with a great is a good user interface with abundant capabilities . You must decide if the interface is user friendly and suits all of your needs and requirements. Some questions you may want to ask are, is it easy to navigate? Are files easily accessible? Can you easily set transcriptions, downloading, billing, and user settings? Are there help pages?

In regards to Verbit, we provide a complete user admin platform for the customers’ content team to manage content from different channels, modify and monitor jobs while they are being performed and edit jobs, something which is unique to the Verbit’s process and interface.

2.What is the turnaround rate?

Verbit prides itself in having a speedy turnaround time using there three layer process which sets them ahead of competitors. A same day turnaround rate is ideal at any scale, so it is worth finding out what the exact process is that makes transcriptions so fast . When inquiring with Verbit, ask if there is a standard turnaround, selective turnaround, or extended turnaround. These answers will provide you with a clearer idea on what to expect in terms of your projects.

3.What is the Cost of Captioning? 

In this day and age, we’re all trying to save a penny or two, therefore, the cost of transcription services is another important aspect to take into consideration. In general, Verbit prices are very competitive, especially considering the overall short turnover time, possible order sizes, and other relevant expenses. With other companies, rates may sometimes be competitive but in many instances, this is not part of the value proposition so be sure to set a fair realistic budget aside, if you are not using Verbit.

4. What is the Accuracy?

When looking at the cost of captioning and video transcripts, it is a must that you take into consideration the accuracy of content provided. After all, you get what you paid for. Make sure that the vendor provides a commitment to +99% accuracy as part of their SLA (service level agreement) and the ability to “request reviews” at no extra cost in cases where you are unsatisfied with the accuracy of your transcription.
Decide which is more important to you, quality or quantity?

5.What Else Can you Provide?

Take in to account here what else is being offered to you by any given vendor. Ask yourself what provides the best solution on the market. For example, how does Verbit’s artificial intelligence help? Verbit’s answer to that is we leverage AI to increase and expand the terminology that a human can be become aware of and to achieve maximum accuracy with speed at scale.

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