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How does artificial intelligence fit into the process?


Artificial intelligence automates the transcription and captioning process. Once complete, any corrections or modifications to the technical output are fed back to the ASR engine through adaptive algorithms. It is also fed with new data to provide context and is trained to recognize different accents and audio quality characteristics of the customers. These features make the technology more accurate over time.

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What is the difference between transcription and captioning?

Transcription involves converting spoken audio or video into text. Captioning divides the transcribed text into time-coded sections that are synchronized with a video. Both are typically done by listening to the audio and manually typing out the words. With Verbit, there is no need to type everything from scratch. The algorithm produces a transcribed text that requires minimal human editing as it is already highly accurate, enabling faster and more precise transcription for a lower cost.

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