Oregon State University
Oregon State University
Need for live accessibility tools for Zoom courses
Higher demand for accommodation services that meet ADA guidelines
Need to decrease manual effort of transcription work
Need for guidance on effective captioning & transcription implementation
“[Aside from hard of hearing students], we tend to find that students with auditory processing disorder will be found eligible for captioning. There are a couple of students on the autism spectrum who have used captioning or transcribing. We just approved captioning for a student who has ADHD.”
“We were able to come up with a contract. That process went really quickly. Then within that next week, I would say, I was meeting with [Verbit] and we were getting everything in place for live captioning.”
“[Verbit] had suggestions on how we could have delivery of services more smoothly on the student’s side and on the instructor’s side, so the instructors wouldn’t have to send an API token every time.”
“The student has to be the one that takes the lead. The way that I have approached it with students is, this option is open to you. If you’re comfortable with X, then let’s go with that, but just know that at any point, you can switch over to Y if you want.”
“Post-production captioning is really important. We had some instructors who posted their lectures online, so it was available to students afterwards.”
“It was interesting because after spring term, I was thinking, ‘I wonder if these students are going to request transcribing again,’ and sure enough they did…. This is working for them and it’s something that they are relying on to get all the information.”
– Barbara Forrest-Ball, Manager, Deaf and Hard of Hearing Access Services, Oregon State University