In a Nutshell
MAK Pictures produces unscripted documentary and reality shows that involve many interviews, all of which must be transcribed. In order to put a show together, writers and editors must search these transcripts for specific terms to find particular clips they need. MAK had been working with a number of other transcription providers, both externally and in-house, to accomplish this task. The need to receive completed files faster and at a lower cost inspired them to look for an alternative transcription solution.