London Business School
London Business School
A time-consuming, manual transcription process
An inability to rely on the accuracy of free, automatic tools
A need to prepare for the shift toward accessible, inclusive courses
An increase in use cases and video volume for captioning
“If you’re selling a product which is 60 percent video content, then you need to make sure that all parts of it are really accurate. Others were saying [free services] are good enough, but I can just say to them, “No, this is going to be nine times more accurate, it’s not going to make you look silly.’”
“I found Verbit, and it just seemed such a good fit because I was literally just about to send 40 videos manually to somebody to download, and watch, and transcribe, and the process just felt so painful. Verbit was just a simple win.”
“Our internal AV team found it really useful for making sure that closed captions and transcripts for marketing videos were professionally done and that we didn’t misuse free things like YouTube closed captions. They’ve started using it for marketing videos which go on our london.edu website and other channels like YouTube as well. They quickly saw the benefits of using Verbit than using free things.”
“I think within a year, LBS will have a clear policy to say any video at all in any shape of fashion should include closed captions to their transcript… One of the reasons why I always say we need Verbit as part of our arsenal – so once that trend turbo charges, we’re ready to meet it.”
“We do lots of business interviews, so CEOs from around the world… If the transcripts are inaccurate or the closed caption is inaccurate, it’s very embarrassing for the faculty member and for us as well, so using Verbit gives us the confidence to say to faculty, ‘This is accurate.’”
– Sushil Pallen, Learning Innovation Manager, London Business School