With Verbit, Gutierrez says Groundwork Ohio has “recording and transcript options so that our partners could return to the transcript versus spending time really listening to our long interviews. We could go back and scan and pull for quotes.”
Verbit offers a “great staff management tool” for Groundwork Ohio’s junior staff members and leaders who reference transcripts for future use, training and leadership development.
When interviewing families, the transcript serves as a record of the conversation and is “one more way you’re ensuring we won’t waste [a families’] time.”
“Transcription accuracy is important from an efficiency standpoint…because if you don’t want to relisten to an hour of programming or our 90-minute sessions with families, then it’s important to have the print version stand alone.”
“[Captioning is] a statement of values and commitment around equity… In one specific instance [Verbit’s captioning] was the determination of whether a family could share their story.”
– Lynanne Gutierrez, Assistant Director and Legal Counsel, Groundwork Ohio