“We see it as a benefit for all students, not just those have accessibility needs. It’s great for those that English is their second language, or it may be that it’s a learning style preference for students to read the transcript or to watch the closed captions instead of listening to the audio. We really want to give students that choice.”

“You can download the SRT. You can download the VTT. Different media platforms want different things. Also, there’s the option to download the Word or a text-based document, so you don’t have to spend the time converting it to different formats, which I found really helpful because we have different media servers and they both want different things. So, to have that flexibility has been really helpful for us.”

“The process with Verbit, we have two definite turnaround times. We have a 24 hours or a three-day. They do match those timescales, which is really great.”

“We have quite a tight procurement process with our university, so it took a while to get to the point where we had a contract with Verbit. We also had specific terms that our legal team wanted to change in the contract, and Verbit was quite accommodative for that. That was really helpful to us as a university.”

“Some of our content has quite technical terms in it, there’s medical terms. It’s really great that Verbit is able to cope with that. We really appreciate the level of accuracy that comes back.”