In a Nutshell
A court reporting firm has been contracted for transcription work with the City of Chicago for two years. It handles state agency hearings for the Illinois Commerce Commission and fact-finding interviews for the Civilian Police Accountability Board. The firm has been doing digital reporting since 2019 due to personnel shortages for legal proceedings and costly processes. Now, they’re sending almost all of their digital reporters’ work to Verbit and receiving reliable transcripts within 3-4 days. They’re meeting client expectations and saving time with Verbit’s customization and formatting capabilities that eliminate manual tasks.