When COVID-19 forced schools, businesses and other institutions to go remote, Zoom became a household name. The platform supported millions of meetings, classrooms and government proceedings to allow the world to continue to function in unprecedented times. Verbit launched an integration with Zoom to offer its sophisticated artificial intelligence to provide Zoom transcription and captioning. The result: a much-improved improved user experience.

Even those using video conferencing, may not realize all the ways Verbit’s integration can help students, colleagues and consumers better absorb information. Here are six useful ways to use Verbit’s technology and its “Live Room” application with Zoom.

1) Provide greater accessibility that adheres to important guidelines

The Americans with Disabilities Act (ADA) requires accessibility for individuals with disabilities. When schools or businesses use an online platform, they need to offer accommodations for Deaf and hard of hearing individuals. Similar laws require captioning in the UK, Australia and elsewhere.

Verbit’s live captions appear within Zoom quickly to keep participants engaged in the presentation and what’s being said. Verbit’s Zoom closed captioning offers 99%+ accuracy. With this Zoom integration, users can meet or exceed WCAG 2.1 guidelines, which many governments, universities and businesses use to measure their accessibility efforts.

2) Create an inclusive environment with Zoom automatic transcription

Zoom transcription services and live captioning don’t just offer accessibility to the Deaf community. Verbit’s live captioning Zoom add-on can provide a better experience for all users.

Extensive research shows that same-language captions improve comprehension, attention and memory for everyone learning from a video. If important information is being shared, Verbit can improve the ability to communicate those facts with the audience.

3) Keep active and collaborative notes

One of the ways that Verbit’s Zoom video transcription and captions can help to improve engagement is by avoiding the need to take detailed notes. Users can highlight, edit and add notes to the interactive transcript which is generated as individuals speak on the Zoom call. They can then download or share the Zoom transcription.

Gone are the days of needing to take meeting minutes throughout a presentation. Employees and students shouldn’t risk missing something a speaker says because they’re jotting down notes. With Zoom live transcription, everyone can more actively participate.

4) Capture complicated terminology, accents and unique names

Verbit’s AI is constantly evolving to provide better Zoom captions. Less mature forms of ASR often misunderstand uncommon names and words. They also may struggle to interpret speech when the speaker has a heavy accent.

Verbit uses three models to power its engine and provide accuracy:

-The Acoustic Model: Cancels background noise and improves audio quality
-The Linguistic Model: Understands accents, dialects, specific terminology and differentiates speakers
-The Current Events Model: Adds current events, news and cultural information into its program to maintain up-to-date language comprehension

With Verbit, users can host Zoom conferences that include participants from around the world without the technology failing to understand diverse voices or misinterpreting their names. The technology also accommodates niche technical terms so that the captions and transcripts being produced are accurate and factual.

5) Search the transcripts

Verbit makes the audio captured from a Zoom meeting searchable. Users can quickly search their Zoom recordings via the transcripts and captions of the audio files. Searchable audio is useful when trying to locate a specific part of a lecture or meeting. Users can type in relevant search terms and find the passage needed instantly.

This benefit means no more searching through notebooks full of handwritten notes only to find out key information was missed. These tools are incredibly helpful for both professionals who are hosting meetings with colleagues and clients regularly, as well as students who are using recordings and transcripts for study materials. Incorporating Verbit’s technology into Zoom meetings ensures the information is easy to locate and ready for review.

6) Keep delicate information private

Many rely on Zoom to host confidential meetings or appointments. It’s therefore essential to have their private information protected. Examples may include a teacher discussing grades with a student, the use of Zoom as a “remote meeting” for a private conversation discussing a legal case or a doctor discussing a patient’s condition with the need to remain HIPAA compliant.

Fortunately, Verbit maintains strict security standards that comply with:

-HIPAA
-SOC 2
-GDPR
-VPAT
-HECVAT

With Verbit’s Zoom integration, users can feel fully confident that their information is protected both during the Zoom meeting and in the information provided via the resulting Zoom video transcription.

If you are interested in learning more about Verbit’s integration with Zoom and its ‘Live Room’ application as a Zoom captioning software to consider, click here.